What is HJT technology?
Heterojunction Technology.HJT combines the strengths of crystalline and thin-film technologies.Achieving ultra-high efficiency, excellent temperature performance, superior bifaciality, and exceptional long-term reliability.Module efficiency up to 24.8%
How are product issues handled, and what is the after-sales process?
If a product encounters an issue during use, customers can contact the support team via the official website contact page, email, or phone, providing a description of the fault, photos, and relevant information.
Can PV modules of different power ratings be used together?
PV modules of different power ratings can technically be connected in series or parallel, but practical applications require careful attention to system design and electrical matching. When modules of different power or specifications are connected in series, the current is limited by the module with the lowest current, reducing overall system efficiency. When connected in parallel, voltages must be compatible, and inverters or combiner boxes must be properly configured to ensure electrical safe
Do you support OEM and ODM?
Yes, we support both OEM and ODM services. In fact, OEM and ODM projects account for a significant share of SunEvo business, and we have established long-term partnerships with many well-known international brands. Backed by a strong and experienced R&D and engineering team, we are able to design, customize, and manufacture a wide range of products including solar modules, energy storage batteries, inverters, and EV chargers according to customer requirements.
What Incoterms (International Trade Terms) does SunEvo support?
SunEvo supports various international trade terms, including FOB (Free On Board), CFR/CIF (Cost and Freight / Cost, Insurance, and Freight), EXW (Ex Works), DDP (Delivered Duty Paid), DDU (Delivered Duty Unpaid), and FCA (Free Carrier).
What is the normal lead time for SunEvo products?
The normal lead time for SunEvo products varies depending on product type, order quantity, stock availability, and delivery location. Generally, PV modules in stock can be shipped within 1 or 3 weeks, while large orders may require 4 or 6 weeks depending on production schedules.